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How to install DepthSense camera ?

In order to install our Depthsense cameras please download and install the latest version of the driver that you can find  here

Up to what distance can I track fingers and hands?

Our DS325 can track hands and fingers from as close as 15cm (6’’) up to 1m (39’’).

What is the difference between the DS311 and DS325 cameras?

It’s mostly about tracking distance.

DepthSense 311 (DS311) has close and far range tracking but it is bigger than the 325 and also has less depth resolution.

DepthSense 325 (DS325) has been designed as something you use with a PC and it focuses only on close range tracking distance.

Typical uses for DS311 are living room experiences, healthcare and recovery games, indoor advertising campaigns, full body tracking for art installations, and academic research.

Common uses for DS325 are PC games, scanning and 3D printing, robotics, hygienic environments such as public spaces or operating rooms and dentist cabinets, and vending machines.

Learn more

What is the difference between Kinect and your DS325?

The best way to find out is to watch our video.

What is the difference between the Intel/Creative Interactive Gesture Camera and the DS325?

The two cameras are identical in terms of hardware, they just have different outer casings. Deciding which one to go for depends on your business model.

Intel /Creative Interactive Gesture Camera. This camera is for developers who want to develop games, apps and experiences on the Intel Perceptual Computing SDK platform. Intel is creating an app store for gesture and interactive games which consumers will be able to download once the Perceptual Computing camera is launched to the retail market.

SoftKinetic DS325. This camera will be for other segments that are doing pure research, using depth rather than gesture (such as 3D scanning), or have a business model that does not fit into the Intel Perceptual Computing SDK.

Where do you ship to, how much does it cost and how long does it take?

We ship worldwide, free of charge with FedEx International Economy service. It usually takes 3 to 5 days. Orders ship within 1 working day except for large orders (3 weeks).

For customers buying hardware for delivery to Russia or Turkey, the customer will be responsible for all fees, duties, taxes and any additional costs incurred for shipping the product. In many cases these fees can cost more than the hardware itself. We apologize for the inconveniences and will continue to work with shipping and customs authorities to improve the situation.

Do you provide discounts for students?

Yes, we do. For more information, please contact us.

I am a teacher and would like to have time-of-flight (TOF) technology in my classroom. Can you help?

Yes, we have special offers for teachers and university departments. For more information, please contact us.

How do I get Linux drivers for the DS325 and DS311 camera?

The Linux Ubuntu driver is available for free and can be downloaded after short registration or login at www.softkinetic.com/support/download. The Linux driver, which is compatible with the Intel/Creative Interactive Gesture Camera, allows programmers and developers to produce raw depth maps and 2D data streams, as well as program their cameras in C++.

Where can I download the latest DepthSense drivers and SDKs?

Both can be found in our download area.

Why does my DS311 camera stream at a very low frame rate on one of the sensors?

Try connecting the camera to another USB 2.0 port.

Why does my DS311 camera only stream depth and no RGB?

You need to make sure that your camera is connected to a USB 2.0 port (the camera is not compatible with USB 3.0) and that you are not using a USB hub or an extension cable.

Why does my DS311 camera only stream RGB and no depth?

You need to make sure that your camera is connected to a USB 2.0 port (the camera is not compatible with USB 3.0) and that you are not using a USB hub or an extension cable.

Where can I download the latest DS311 driver?

It can be found in our download area.

How do I install the Panasonic D-imager Camera?

Download the installation guide.

How do I install the SwissRanger SR4000 Camera?

Please download and install this driver from Mesa website before connecting the camera:

Check if it is properly installed by running SwissRangerSampleGui.exe

How do I install the Asus Xtion camera?

Download and install OpenNI as follows:

  • Download OpenNI Binaries Stable x86 v1.3.3.6 Development Edition (or a more recent version) and OpenNI Compliant Hardware Binaries-Stable-x86 v5.0.3.4 (or a more recent version). Please note that even if you’re running 64 bits OS, you need to use the 32-bits installers.
  • Then reboot the machine and connect the camera.
  • Check if it is properly installed launching NiViewer.exe which you’ll find in your OpenNI installation folder.

I don’t have a PayPal account. Do you accept credit card payments?

Yes, we do. You can pay by Visa, MasterCard, Discover and American Express. On our ‘Payment and Order submission’ page, select one of the options (payment in euro or US dollar) and click on the Continue button. On the PayPal payment page, click on the link “Don’t have a PayPal account?’ and enter your credit card details.

What is the “D” field of view (H x V x D)?

“D” stands for “diagonal”. The diagonal FOV of the lens is used in some calculations.